Draft, to be checked. Not yet approved by Rainproof Roofing Ltd.
Privacy policy
Who we are
Rainproof Roofing Ltd (Company no. 13451503), 27 Evans Grove, Feltham TW13 5QX. We are responsible for the personal information you give us on this page. Contact: info@rainproofroofingltd.co.uk.
What we collect
When you send the quote form we collect:
- your name, phone number and postcode;
- the type of job you need and how soon you need it;
- which town's advert you clicked, and the advert source (if any).
If you call or WhatsApp us, we'll see your phone number and anything you choose to send.
Why we use it
Only to reply to you, arrange a visit and give you a quote. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in answering enquiries.
How long we keep it
We keep enquiry details for [12 months, TBC], unless you become a customer, in which case we keep job records for as long as we need them for the work, the guarantee and our legal obligations.
Who we share it with
We don't sell your details or share them for anyone else's marketing. Our website host and email provider store data on our behalf.
Cookies and advertising measurement
When you first visit, we ask whether you accept cookies. We only use analytics cookies (to see how the page is used) and advertising cookies (so Microsoft and Google can tell us whether an advert led to your enquiry) if you say yes. If you reject them, the page and the quote form still work normally. We remember your choice in your browser, and you can change it at any time using "Cookie settings" at the bottom of the page.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. Email info@rainproofroofingltd.co.uk. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.